Accessibility Statement

At LiftTicket Professional Learning Institute ("LiftTicket," "we," "our," or "us"), we are committed to ensuring that all professionals, regardless of ability, have equal access to our online learning platform, self-guided courses, and certification programs.

Our goal is to deliver an inclusive, accessible, and user-friendly learning experience that supports diverse learning needs and aligns with industry accessibility standards.

1. Our Commitment

We strive to make our platform accessible to everyone, including individuals with disabilities, by following recognized accessibility standards, including:

• WCAG 2.1 Level AA — Web Content Accessibility Guidelines published by the W3C
• Section 508 of the U.S. Rehabilitation Act
• Industry best practices for inclusive digital learning

Our design and development process incorporates accessibility from the start and is continuously refined to improve usability for all learners.

2. Accessibility Features

To support an inclusive experience, LiftTicket provides:

• Keyboard-Friendly Navigation — All interactive elements are accessible using only a keyboard.
• Screen Reader Compatibility — Our platform is optimized to work with assistive technologies such as JAWS, NVDA, and VoiceOver.
• Color Contrast Compliance — We adhere to WCAG 2.1 AA color contrast requirements for readability.
• Text Resizing & Zoom — Content is designed to remain functional and clear when resized up to 200%.
• Video Captions & Transcripts — All course videos include closed captions, and transcripts are provided where available.
• Accessible Assessments — Exams and interactive exercises are designed to be navigable and usable with assistive technologies.

3. Ongoing Accessibility Efforts

Accessibility is an ongoing priority at LiftTicket. We:

• Regularly audit our platform using both automated testing tools and manual accessibility reviews
• Incorporate accessibility checkpoints into our design and development lifecycle
• Update our courses every six months to ensure compliance with evolving standards
• Actively seek feedback from learners to identify areas for improvement

4. Third-Party Tools & Content

Some courses may include links to external websites or use third-party tools. While we strive to ensure those resources are accessible, we cannot control the accessibility of third-party content. We welcome feedback if you encounter accessibility issues.

5. Feedback & Support

We're committed to providing an accessible learning experience and value your input. If you encounter any accessibility barriers, please contact us so we can assist you and improve our platform.