Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, complete courses, or contact us for support.
Personal Information
- Name and contact information
- Account credentials
- Learning progress and achievements
- Payment information (processed securely through Stripe)
Usage Information
- Course completion data
- Quiz and assessment results
- Video viewing progress
- Platform interaction patterns
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our educational services
- Track your learning progress and issue certificates
- Communicate with you about your account and courses
- Process payments for certification exams
- Ensure platform security and prevent fraud
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To trusted service providers who assist in platform operations
- When required by law or to protect our rights
- With payment processors for certification purchases
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
- Secure payment processing through certified providers
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and associated data
- Export your learning data and achievements
- Opt out of non-essential communications
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and maintain your session state. You can control cookie preferences through your browser settings.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Learning progress and certificates may be retained longer for verification purposes.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
9. Children's Privacy
Our services are intended for users 13 years and older. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us through our support channels.